Refund Policy
We issue refunds under the following conditions:
- If the product is misprinted, defective, or damaged, you must report it within 05 days of delivery.
- To request a refund, email us at havoxthreads@gmail.com with the following details:
- Clear images or videos showing the defect.
- A photo of the barcode sticker (UID labe/ QR codel) attached to the product.
- An image of the packaging with the shipping label visible.
- Once verified, we will process a refund to your original payment method.
🚫 Refunds Are NOT Available For:
- Size or color changes – Please check the size chart before placing your order.(If you picked wrong size/colour)
- Customer preference or change of mind – We do not accept returns unless the product is defective.
Order Cancellations
You may cancel your order before it is processed to receive a refund.Orders that have been printed and shipped cannot be canceled.
Contact Us
For any refund or cancellation requests, reach out to us:
📩 Email: contactus@havox.in
📞 Phone: 6374236712 | 7010092013
We are committed to ensuring a smooth and fair refund process for our customers.
Need help?
Contact us at contactus@havox.in for questions related to refunds and returns.